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TornalyDocs

Website

Domains

Every site gets a free address on tornaly.site. On any paid plan, you can connect a domain you own, like yourshop.com.

Your free address

  • Every site lives at yourname.tornaly.site. You pick the name the first time you publish.
  • Letters, numbers and hyphens only. Some names are reserved.
  • You can change it in Website → Domain. Links to the old address stop working, so update your Instagram bio and Google profile.
  • On Free, your site shows a small “Made with Tornaly” badge. Paid plans remove it.

Connect your own domain

You need:

  • A paid plan: Website, Booking or Front Desk.
  • A domain you already own. We don’t sell domains: buy one from any domain company (GoDaddy, Namecheap, Cloudflare, Squarespace Domains and so on).
  • A login to the place where you manage that domain’s DNS settings (usually the company you bought it from).
  1. Go to Website → Domain → Connect a domain

    Type your domain, like yourshop.com.

  2. Add the records we show you

    Open your domain company’s DNS settings in another tab and add each record exactly as shown. Settings shows the real values for your site; they look like the table below.

  3. Choose Check my DNS

    Most changes show up within an hour. Some domain companies take up to 48 hours. You can close the page; we keep checking and email you when it works.

  4. Secure connection, done for you

    Once the records are right, your site gets a secure (https) certificate automatically. There is nothing to buy or renew.

  5. Pick your main address

    Choose yourshop.com or www.yourshop.com. The other one, and your tornaly.site address, send visitors to it.

DNS records to add (example layout)
TypeName (or Host)Value (or Points to)
CNAMEwwwThe address shown in Settings
A@ (your bare domain)The IP address shown in Settings
TXTThe name shown in SettingsThe verification code shown in Settings

Note

Some domain companies offer an ALIAS, ANAME or “CNAME flattening” record for the bare domain. If Settings offers that option, you can use it instead of the A record.

Important

Don’t change or delete your MX records. They deliver your email. We only need the records Settings shows.

If it doesn’t connect

What you seeWhat to do
“We can’t find your records yet”Wait an hour and check again. Then check for typos, and that you added the records to the right domain.
“Another record is in the way”Delete old A or CNAME records for the same name — often left over from Wix, Squarespace or a parking page.
It worked, then stoppedSomeone changed the DNS settings. Put the records back, then choose Check my DNS.

If your plan changes

If you move to Free, your own domain sends visitors to your tornaly.site address and the badge comes back. Your site stays online. Pick a paid plan again and your domain reconnects.

Email on your domain

Tornaly doesn’t host email. Keep using your current email provider; connecting your domain to your website doesn’t affect it.