Quickstart

1. Sign in with your email

There is no password. Go to Sign in, enter your email, and choose Email me a code. The email has a 6-digit code and a sign-in link — use either one. If this is your first time, signing in creates your account and takes you to setup.

2. Set up your business

Setup has five steps, about 10 minutes in all. Everything saves as you go: leave with Save & sign out and pick up where you left off.

1. 1

   Your business

   First, Just me or I have a team — it decides what the next steps ask. Then your name and, optionally, your mobile (never shown to clients). To get text alerts, verify your mobile in Settings → Notifications after going live — see Notifications. Then the business: name, type, country, time zone, address and phone, and the main language you use with clients. The country sets your currency (CAD for Canada, USD for the US) and can’t be changed later. Tick the box to agree to the Terms of Service and Privacy Policy, then Create my business.

2. 2

   Services & prices

   We start you with typical services for your business type, each with a Suggested price. Tap Use to keep a suggestion, or type your own — nothing ever guesses a price. If you continue with suggestions still untouched, you’re asked Are these your prices?: choose These are my prices or Let me change them. Set how long each service takes and how often clients usually come back. These services also fill your website and your booking page.

3. 3

   Team & hours

   With Just me, this is simply When do you work? — your own hours, with a break if you take lunch. With a team, add each person who takes appointments, their hours and the services they do, and optionally give them a login.

4. 4

   Hours & rules

   How the AI front desk sounds (friendly, professional or casual), a short description (or Write one for me) and your opening hours (filled in from your team’s hours). Then pick a starting point for your booking rules — Relaxed, Standard (most shops) or Strict — and any no-show or late-cancellation fee.

5. 5

   Go live

   Check what your business looks like to clients. Going live needs at least one service that is on and one person who takes bookings. If you want deposits, tick Open payments right after going live to connect Stripe next.

Everything stays editable in Settings → Booking rules. Fees are noted on the appointment for your team, never charged automatically.

3. Publish your website

1. 1

   Open Website in the sidebar

   Pick one of the 9 templates. Your name, services, prices, hours and address are already filled in.

2. 2

   Make it yours

   Click any text or photo to change it, or tell the AI what you want: “Make it black and gold.” See Editing with AI.

3. 3

   Choose your booking button

   Tornaly booking, your Booksy, Fresha or Square link, or no button. See Booking button.

4. 4

   Publish

   Pick your free address (yourname.tornaly.site) and choose Publish. You can connect your own domain later on a paid plan.

4. Make a test booking

After going live you land on Today, which shows a short setup list (see step 5). The quickest test:

1. 1

   Open Try it in the sidebar.

   You play a client, in a phone-style chat.

2. 2

   Ask for an appointment

   For example: “Can I get a haircut Saturday afternoon?” The AI front desk offers real open times.

3. 3

   Pick a time and give a name

   It holds the time, then confirms the booking.

4. 4

   Check your Calendar

   The booking is there. The panel What the assistant did shows each step it took and every check it ran.

5. Finish setting up from Today

Channels, your client list and the rest wait for you on Today, as a setup list that ticks itself off as you go. Each item opens the right page: