Payments
Chair renters
For shops where some people rent their chair and keep their own payments. Each renter’s deposits go straight to their own Stripe account.
Note
Chair renters come with the Booking and Front Desk plans.
How does this person get paid?
Each team member who takes bookings has one setting in Settings → Team & hours: How does this person get paid?
| Option | What it means |
|---|---|
| Through the shop (default) | Deposits go to the shop’s Stripe. Commission is a report, not a money movement. |
| Collects their own payments (renter) | The renter connects their own Stripe account. Deposits and fees for their bookings go straight to them; the shop never receives them. |
Connecting a renter
Set the person to Collects their own payments
Owner or Manager, in Settings → Team & hours.
The renter connects their own Stripe account
From their own login, the same way the shop does. Only the renter can do this: they are the merchant for their clients. See How Stripe Connect works here.
Done
Deposits for that renter’s bookings now go to their account.
- Until a renter has connected, their bookings are made without a deposit, and the AI front desk says so honestly.
- Refunds for a renter’s bookings come from the renter’s Stripe account.
Reports
- Commission per person, as a percentage, with per-service overrides, by pay period — as a report and a CSV.
- Rent tracking, with reminders.
What we don’t do
Split one payment between the shop and a renter, take rent out of a renter’s sales, run payroll, or take a cut of payments for Tornaly. Money always goes directly to whoever did the work.