Team
Time off
How to block time for a person or the whole shop, and what happens to appointments already booked.
Two ways to add time off
| Calendar → Block time | Settings → Team & hours → Time off & closures | |
|---|---|---|
| Who | Providers for themselves; Front desk, Manager, Owner for anyone; whole-shop closures Owner and Manager | Owner and Manager |
| Kinds | Break / block, Time off, Whole shop (closed) | One person, or Whole business closed |
| All day or times | Both | Both |
| Warns about booked appointments | Yes, before and after saving | No |
Tip
Use Calendar → Block time when people are already booked — it shows who’s affected.
What happens to existing appointments
- Nothing automatic: appointments are never moved or cancelled.
- Each affected appointment shows a Conflict badge: “Time off or a block was added over this booking. Move it or let the client know.”
- The team and the affected provider get an urgent alert.
- Move or cancel each one from the calendar. Let the customer know sends them a message.
New bookings
Blocked time disappears from the assistant and online booking straight away. Only an Owner or Manager using Book outside normal hours can still book into it.
Important
A provider can remove any block on their own calendar, including one an owner added. Removing a block deletes it.